Accessibility Statement

At YouthCommerce, we strive to create an inclusive and accessible online environment for all users, regardless of your abilities or limitations. We are committed to equal access to information and services, and we are committed to continuous accessibility improvements.

Our accessibility efforts

We strive to make our website accessible to the widest possible audience, including persons with disabilities. We strive to comply with the following accessibility standards and regulations:

European Accessibility Act (EAA): the European legislation for digital accessibility
Web Content Accessibility Guidelines (WCAG) 2.1 AA: The international standard for Web accessibility
European accessibility directive (EN 301 549): technical specifications for digital accessibility
Dutch legislation on digital accessibility: National implementation of European directives

Accessibility Features

Our website includes the following accessibility features:

Clear Navigation: Consistent and logical navigation to help users find what they need quickly and easily.
High Contrast Mode: Option to switch to high contrast mode for improved readability.
Font Size Adjustment: The ability to adjust font sizes to suit individual needs.
Screen Reader Compatibility: Compatibility with popular screen readers to ensure equal access to information.
Keyboard Navigation: Full functionality via the keyboard for users who cannot use a mouse.

Supported Browsers and Devices

Our website is designed to be compatible with the following browsers and devices:

Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge Devices: Desktop computers, laptops, tablets, mobile devices (iOS and Android)

Current Restrictions

Although we are working to address accessibility issues, some parts of our website may not be fully accessible. We are aware of the following limitations:

Some older PDF documents may not have full accessibility features
Some images may have incomplete alt text descriptions
Some forms could benefit from improved labeling
Certain interactive marketing tools could use additional accessibility enhancements

Help with accessibility issues

If you experience accessibility problems when using our website, please try the following steps:

Clear Browser Cache: Clear your browser cache to ensure you're viewing the latest version of our website
Update Your Browser: Update your browser to the latest version for optimal compatibility
Enable JavaScript: Enable JavaScript to access the full functionality of our website
Using Accessibility Tools: Use built-in accessibility tools, such as text-to-speech software or screen readers

Report accessibility issues

We value your feedback and encourage you to report any accessibility issues, comments or concerns. You can contact us at:

Address: Breukelaarweg 4, 7051 DX Varsseveld

Email: [email protected]

Phone: +31 315 260 250

Contact

If you have any questions or need assistance accessing our website, please do not hesitate to contact us. We are committed to providing equal access to information and services for all users.

Future Plans

We are committed to continuous accessibility improvements and will regularly review and update our website to ensure it remains accessible to all. We will also provide regular updates on our progress and any changes to our accessibility statement.

Complaints Procedure

If you believe you have experienced an accessibility issue that we have not addressed, please contact us using the contact information above. We will respond to your concern within 7 business days and offer a solution or provide an estimated timeline for resolution.

External Sources

For additional accessibility resources and tools, please visit:

Acknowledgments

Thank you for visiting our website and for your understanding as we work to improve accessibility. We appreciate your feedback and look forward to serving you better.

This accessibility statement was last updated on July 13, 2025.