Terms and Conditions

General Terms and Conditions of YouthCommerce

Version February 2026

Introduction

These general terms and conditions have been drawn up with the aim of establish clear and transparent agreements between YouthCommerce and Client, so that both parties know what to expect from each other.

YouthCommerce is an online service provider that focuses on optimizing commercial systems, marketing and conversion structures, and generating more appointments, revenue, and profit for clients operating in the service sector and/or e-commerce.

In these general conditions, YouthCommerce means: The company trading under the name YouthCommerce. By Customer is meant: any natural or legal person acting in the exercise of profession or business and enters into an agreement with YouthCommerce.

These general terms and conditions apply to all offers, agreements and activities of YouthCommerce, unless expressly otherwise agreed upon in writing.

If you have questions about these terms or something is not clear, please contact us at [email protected].

Article 1 - Definitions.

In these general terms and conditions, the following definitions shall apply:

YouthCommerce: the enterprise acting under the name YouthCommerce, registered with the Chamber of Commerce under number 75504014.
Client: the natural or legal person who acts in the exercise of a profession or business and enters into an enters into an agreement with YouthCommerce.
Agreement: any agreement concluded between YouthCommerce and the Customer.
Services: all work, processes, systems, methodologies, strategies, content, and (digital) products provided by YouthCommerce.

Article 2 - Applicability.

These general terms and conditions apply apply to all quotations, offers, agreements and activities of YouthCommerce.
Deviations are only valid when agreed upon in writing.
If one or more provisions are found to be null and void or voidable, the remaining provisions shall remain in full force and effect.

Article 3 - Intake, demo and quotation

YouthCommerce works with a no-obligation 15-minute intake.
After the intake, a sales demo can take place.
Based on that, you will receive a proposal or quotation by e-mail.
An agreement by e-mail to the proposal or quotation is sufficient for an agreement in the case of one-off projects (even if they run over several months).
Agreements with a longer term or a monthly nature are established via digital signature.
The proposal or quotation together with these general terms and conditions constitute the agreement.

Article 4 - Establishment of the agreement

The agreement comes into effect after digital signing of the quotation by the Client.
YouthCommerce is not bound by an offer when there is an obvious error or mistake.

Article 5 - Duration and form of cooperation

YouthCommerce works with monthly projects and/or project-based collaborations.
The agreement is entered into for indefinite period, unless otherwise agreed upon.
Interim adjustment is possible in consultation and does not automatically lead to adjustment of the fee.

Article 6 - Execution of the agreement

YouthCommerce performs the agreement to the best of its knowledge and ability.
There is an obligation of effort and not an obligation of result.
YouthCommerce may engage third parties and remains ultimately responsible to the Customer.

Article 7 - Fee, method of operation and payment

YouthCommerce operates on a project basis and/or a performance fee basis (Pay Earned Shared model). All prices and rates quoted by YouthCommerce are in euros (€) and exclude VAT, unless expressly stated otherwise.
Prior to the execution of the work, the quotation will specify the form of compensation that will be applicable.
When a performance fee, this is determined on the basis of the cost structure of the offer of Client and the additional revenue and/or profit demonstrably generated by the approach developed and implemented by YouthCommerce.
The exact calculation method, measurement times, reference period and agreements on transparency will be laid down in the quotation or an appendix thereto.
Invoicing takes place in principle in advance takes place. YouthCommerce starts to perform the work after the invoice is is paid or an agreed advance or instalment payment is received, unless otherwise agreed in writing.
YouthCommerce is entitled to suspend the start or progress of the work as long as the Customer has not fulfilled the payment obligation or has not provided the required input, materials, access accounts, data, approvals or feedback has not (timely and completely) provided as included in the quotation or agreement.
Client shall ensure that all information, materials, decisions and cooperation necessary for the performance are are provided in a timely manner. If a delay occurs because the Client fails to comply the consequences thereof, including delay in planning, execution or or results shall be at the expense and risk of the Client.
Client warrants that information, content, materials information, content, materials, data and instructions provided by him do not infringe infringe any third party rights or laws and regulations. Customer shall indemnify YouthCommerce against third party claims arising from the use of content, advertisements or materials provided or approved by Customer supplied or approved content, advertisements or materials, which includes AI-generated content that has been applied.
In consultation we can work with installment payments and/or an advance payment.

Article 8 - Termination and Migration

Termination of the agreement shall take place in accordance with the agreed term and notice period.
Upon termination, the parties will determine, by mutual agreement, which data, content, accounts, and tools will be migrated, terminated, or deleted.
YouthCommerce is under no obligation to transfer methodologies, internal systems or intellectual property.
Migration work may be charged separately charged at the then current rate.

Article 9 - Data, accounts and access to systems of Client

Client remains at all times owner of its own data, accounts and business information, including but not limited to advertising accounts, social media accounts, CRM systems, websites pixels and dashboards registered or owned by Client.
Customer shall provide YouthCommerce timely and fully the necessary access to these systems and maintain such access maintained during the contract to the extent necessary for the performance performance of the work agreed upon.
Limiting, modifying or revoking access to systems or data necessary for the performance of the agreement shall constitute an attributable failure on the part of the Customer. YouthCommerce shall in that case, it is entitled to suspend its work and/or invoice in accordance with the agreement.
The client remains responsible for the management, continuity, and (primary) access to its own accounts and systems.
The Client is solely responsible for backing up its own data in a timely manner and arranging alternative solutions if it wishes to continue using the functionalities or services after the termination of the agreement.
YouthCommerce is not liable for damages or lost results arising from the Client’s restriction, revocation, or termination of access to systems, data, or accounts.
Upon termination of the agreement, access to the Client’s systems will be terminated to the extent that such access was granted to YouthCommerce .

Article 10 - Software, systems and tools of YouthCommerce

YouthCommerce may, in the performance of the Agreement use its own software, systems (including the Review Management System), dashboards, methodologies and tools, as well as software and tools from third parties for which YouthCommerce has obtained licenses or rights of use. obtained.
Software may be made available or accessible by YouthCommerce to Customer to be made available or accessible for use within the performance of the agreement.
YouthCommerce makes every effort to ensure that its websites, software and systems managed by it to be as secure as possible. YouthCommerce cannot guarantee that they will be free from failures at all times, hacking, data breaches or other security incidents. YouthCommerce is not liable for damages resulting from security breaches, unauthorized access, data loss or cyber incidents, unless there is intentional or deliberate recklessness.
All intellectual property rights, licenses, accounts, configurations, structures, source code, data models and methodologies relating to software shall at all times remain the property of YouthCommerce or its licensors.
Client only acquires a limited, non-exclusive, non-transferable and non-sublicensable right of use to software exclusively for use within his own company and for the duration of the agreement with YouthCommerce.
The right to use YouthCommerce software automatically terminates upon termination of the agreement. The Client shall have no right to continued use, transfer, or access thereafter, unless otherwise agreed in writing. YouthCommerce is entitled to terminate access and delete accounts or users.
Software is provided on an ‘as is’ and ‘best effort’ basis. This applies in particular to the Review Management System developed by YouthCommerce. YouthCommerce is entitled to maintain, modify, replace, optimize, or (temporarily) take it out of service.
YouthCommerce is not liable for damages resulting from malfunctions, temporary unavailability, changes, or termination of access to software, including the Review Management System.
To the extent that software contains functionalities contains functionalities whereby Client posts or manages content, data or reviews (such as reviews), Client remains responsible for the content thereof and for compliance with applicable laws and regulations.
Upon termination of the agreement, access to the software will be terminated. The Client is solely responsible for timely backing up its own data stored therein, to the extent that such data is reasonably accessible.

Article 11 - Use of artificial intelligence (AI)

YouthCommerce is entitled in the performance of the agreement to use artificial intelligence (AI), automation and supporting software tools, including for the purpose of analysis, strategy development, content creation, optimization and reporting.
The use of AI is always done as a supportive tool. YouthCommerce retains control over the use of AI and the final choices within the service.
YouthCommerce makes no guarantees regarding as to the completeness, accuracy or error-free operation of AI-generated output. Client remains solely responsible for the use, application and control of advice, content or systems.
YouthCommerce-developed AI-driven methodologies, prompts, structures, workflows and systems remain entirely the intellectual property of YouthCommerce, unless otherwise agreed in writing agreed upon.
Data provided by the Client will not be not used to train third-party AI models, unless expressly and agreed upon in writing.
When carrying out content and advertising campaigns, YouthCommerce may use images, videos, or other media generated entirely or partially by AI . The Client hereby consents to this to the extent that it is specified in the agreement or has been agreed upon in writing (via email) .
YouthCommerce shall not be liable for damages resulting from the use of AI, unless there is intent or deliberate recklessness.

Article 12 - Case studies, use of (company) name and logo Client

YouthCommerce is entitled to cite Customer as a reference reference and to use name, trade name, logo and general results of the cooperation for portfolio, website, case studies and marketing purposes. In doing so, no confidential or financially traceable data disclosed without the consent of Client.

Article 13 - Intellectual property

All intellectual property rights to methodologies, systems, strategies, formats, dashboards, software, and content are owned by YouthCommerce.
Client only receives a non-exclusive, non-transferable right of use for use within its own company.

Article 14 - Penalty clause for violation of intellectual property

In the event of a violation of YouthCommerce’s intellectual property rights, the Client shall forfeit an immediately payable penalty of €10,000.
For each day that the violation continues, an additional fine of €1,000 per day applies.
This does not affect the right of YouthCommerce to full compensation for damages.

Article 15 - Liability

YouthCommerce is only liable for direct damages when there is intent or deliberate recklessness.
Liability is limited to the amount paid by the insurance company or, in the absence thereof, to the invoice amount.

Article 16 - Force majeure

YouthCommerce is not obliged to perform in the event of force majeure. If the force majeure lasts longer than two months, the parties may dissolve the contract without compensation.

Article 17 - Privacy

YouthCommerce processes personal data in accordance with the AVG. The privacy statement is available at [email protected] and published on website the www.youthcommerce.nl

Article 18 - Complaints procedure

Complaints should be reported in writing within 14 days at [email protected] YouthCommerce will respond within 5 business days.

Article 19 - Confidentiality obligation.

The parties agree to maintain the confidentiality of all confidential information they receive in connection with the agreement. Confidential information includes, among other things, business, financial, customer, and marketing information; strategies; methodologies; software; and any other information whose confidential nature is reasonably known.
The obligation applies during and after the of the agreement.
Information will be used solely for performance of the agreement and not shared with third parties without consent.
In case of violation, the fine from Article 14 shall apply mutatis mutandis.

Article 20 - Disputes, expiry period, applicable law and competent court

When between YouthCommerce and Customer a dispute arises, the parties shall first make an effort to resolve this dispute by mutual agreement.
If the parties cannot reach a mutual agree, they will first submit the dispute to an independent mediator.
If mediation does not lead to a solution, the dispute will be submitted to the competent court in Amsterdam, unless provisions of mandatory law dictate otherwise.
Claims and claims of Customer must be submitted in writing within twelve (12) months after they arise. be submitted in writing. After the expiry of this period these claims by operation of law.
All agreements are governed by Dutch law. applicable.

SPECIAL TERMS AND CONDITIONS – YOUTHCOMMERCE (B2B)

Article 21 - Method of operation YouthCommerce

YouthCommerce works according to a fixed working method which consists of an intake, a possible sales demo, the quotation and, after approval, the planning and execution of the order. assignment.
The intake has an exploratory character and does not automatically lead to an agreement.
YouthCommerce determines independently in what manner in which the agreed work is performed.
Interim adjustments are part part of the trajectory and does not result in modification of the agreement or fee, unless agreed upon in writing.

Article 22 - Performance fee and result-oriented cooperation

YouthCommerce can work with a result-oriented partnership based on a performance fee. The performance fee is determined on the basis of the cost structure of the offer of Client and the additional revenue and/or profit resulting from the approach of YouthCommerce.
The exact calculation method, measurement times, reference period and conditions shall be set forth in the quotation and/or an annex thereto.
Results depend in part on commitment of Principal, market developments and external factors. YouthCommerce has only an obligation of effort.
The Client is required to provide timely, complete, and accurate information regarding all financial and operational data that is reasonably necessary to determine the performance fee, including but not limited to revenue data, order values, margins, cost structure, conversion data, and reports from relevant systems.
Customer shall grant YouthCommerce access to relevant dashboards, payment providers, CRM and sales or accounting systems, to the extent necessary for verification of the performance fee.
Where the Customer fails to provide such data or access is not provided, not provided in a timely manner or is incomplete, YouthCommerce is entitled to determine the performance fee based on the reasonably available data or an estimate thereof.
The withholding, misrepresentation, or limitation of financial information that affects the performance fee constitutes an attributable breach. In such a case, YouthCommerce is entitled to suspend its activities and/or terminate the agreement, without prejudice to its right to payment of the (estimated) performance fee.

Article 23 - Marketing, advertisements and platforms

Advertising budgets for media platforms such as Meta, Google or other advertising networks are paid directly by or on behalf of Client and are separate from YouthCommerce's compensation.
YouthCommerce shall not be liable for overruns, errors or discrepancies in ad spend resulting from operation or settings of advertising platforms, unless expressly agreed in writing otherwise agreed upon.
Decisions made by advertising platforms regarding accounts, pages, campaigns, or content (such as blocks, restrictions, or rejections) are beyond YouthCommerce’s control. YouthCommerce is not liable for any consequences thereof, including lost results or disruption of operations.
When YouthCommerce implements tracking, pixels or measurement software is implemented on Customer's systems, Customer remains responsible for compliance with applicable privacy and cookie laws, including obtaining valid consent from website visitors, unless otherwise agreed upon in writing.
These special conditions are integral part of the General Terms and Conditions of YouthCommerce.